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Troubleshoot Wi-Fi and data internationally
Learn how to troubleshoot Wi-Fi and data issues when traveling abroad.
Find out how to troubleshoot Wi-Fi and data issues
International cellular data issues
Having trouble connecting to or using cellular data? Check out our tutorial on
Learn how to use
Signal & Cellular Data
Still need help? Try these tips:
Make sure your device isn't in airplane mode.
Try a manual scan and select a network other than the one you're currently on. This won’t work in Mexico or Canada.
Restart your device. If it has a removable battery, take it out and put it back in.
Remove your laptop card if you’re using one, restart your laptop, and reinsert the card.
international coverage map
to confirm data service availability.
Troubleshoot your Internet connection.
International Wi-Fi issues
Having trouble connecting to Wi-Fi
while traveling abroad?
Make sure your device’s Wi-Fi is on. Learn how to
enable and disable Wi-Fi on your device
Check for available Wi-Fi hotspots in range.
Learn how to
troubleshoot your Wi-Fi connection
International data rates apply if you use data abroad. For more info on using data services abroad, see our
data service Terms and Conditions
Need help while abroad?
If you need help while traveling outside the United States:
Chat with us
when available. Keep in mind, this feature isn’t available for AT&T PREPAID
(free from your AT&T wireless phone).
Last updated: December 7, 2022
Looking for more info?
Call and text internationally
Make sure your device works internationally
Ways to manage international usage
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