Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | `>`

!We can't find that ZIP Code. Try again.

Find out what DIRECTV receivers you have

Not sure what DIRECTV receiver models you have? It’s easy to find out.


See your receiver details

Find receiver details online (for users)

  1. Go to My Equipment.
  2. You’ll see the receivers and equipment for your service.
  3. From the list, select See details including model number, serial number, and Access Card info, if applicable.

Find receiver details online (for myAT&T users)

  1. Go to Account Overview and select My DIRECTV.
  2. Select Manage Package and scroll to Manage Receivers.
  3. Under Receivers, you'll see your connected receivers plus details such as serial number and Access Card number, if applicable.

Receiver info on your TV

  1. Press MENU on your remote.
  2. Select Settings > Info & Test to see your receiver info.

Did you get the help you needed?

Great! We're so glad we could help.


We're sorry that didn't solve your issue.


Thanks for your feedback!

Community forums

Have questions about your Wireless service? Explore our community forums for answers.