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Get ProTech support and apps

Learn how to get device help from ProTech. Download the ProTech app for fast access to support and the Photo Storage app for backup.

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Learn about AT&T ProTech

With ProTech, it’s a snap to get help with your device. You can also get the AT&T ProTechSM app for fast access to support and the AT&T Photo StorageSM app. It’s included when you sign up for AT&T Mobile Protection PackSM, Multi-Device Protection PackSM, or Mobile Protection for AT&T PREPAIDSM. Also, all Android® devices sold by us come preloaded with the ProTech app.

Don’t have device protection? You can sign up now if you’re within 30 days of your activation or upgrade date. Get device protection for wireless or AT&T PREPAID.

ProTech support
ProTech experts provide personalized support so you can get the most out of your device. They can help you:
  • Set up your new phone and connect it to your car, wireless speakers, and Wi-Fi enabled devices and accessories
  • Easily transfer your content from one device to another
  • Find the latest apps to customize your device

It’s easy to connect with ProTech experts. For wireless help, call 866.562.8662. For AT&T PREPAID support, call 866.727.1998.

ProTech app
The app provides 1-touch access to device help. With the ProTech app1, you can:
  • Chat with or call a tech support expert directly from the app.
  • Get self-help tips customized for your device.
  • Quickly access the Photo Storage app to manage, securely store, and share photos and videos.

Get it now for iOS or Android.

Photo Storage app
With the Photo Storage app1, you’ll get:
  • Secure storage for photos and videos
  • Flexibility to easily manage and share your best memories
  • Automatic backup of your photos and videos2 at full resolution
  • 50GB of storage if you have Mobile Protection Pack or Mobile Protection for AT&T PREPAID or 300GB with Multi-Device Protection Pack.

Get the Photo Storage app for iOS or Android.

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