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Get AT&T ProTech help

Learn how to get device support when you have Protect Advantage for AT&T Wireless or Mobile Protection for AT&T Prepaid.


Learn about AT&T ProTech expert support

With ProTech, it’s a snap to get help with your device. Each ProTech expert provides personalized support so you can get the most out of your device. They can help:

  • File and track claims.
  • Set up your new phone and connect it to your car, wireless speakers, and Wi-Fi® enabled devices and accessories.
  • Transfer your content from one device to another.
  • Find the latest apps to customize your device.
  • Schedule store services and more.

It’s easy to connect with ProTech experts. For wireless help, call 866.562.8662. For AT&T Prepaid support, call 866.727.1998. Or, sign in at att.com/deviceprotection.

ProTech is available with any of our Protect Advantage or Mobile Protection device protection options.1

Don’t have device protection? You can sign up within 30 days of activating or upgrading your device. Learn how to get coverage for AT&T Wireless or AT&T Prepaid.

See all important details

Last updated: October 20, 2025

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