If you want to cancel for U.S. military deployment, contact us
. Otherwise, follow the steps below to supend service online.
You need to be signed in
to complete these steps using your 10-digit wireless number and password. Your initial password is the last four digits of your wireless number.
- Go to My Device > Report a Lost or Stolen Device.
- Select Report a Lost Device or Report a Stolen Device to suspend your service. Note: If you report your device stolen, it will be blocked from being used on the AT&T network.
- Follow the prompts to suspend service on your device.