Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | >

!We can't find that ZIP Code. Try again.

Restore service after a nonpayment suspension

Find out how to restore wireless service for an account suspended due to nonpayment.


ArticleDETAILED STEPS

How to restore wireless service

Here’s how to get your service up and running again:
  1. Pay the full past-due balance on your account.
  2. Wait 5 minutes.
  3. Turn your device off and on again to reactivate your service.

Learn about ways to pay your bill
Show more

Important details

  • Monthly plan fees continue even while service is suspended.
  • Your next bill will contain a service reconnection or restoral fee.
  • Multiple suspensions for nonpayment may delay your ability to upgrade with our best pricing.
Show more

Looking for more info?


Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!


Community discussion

Explore the wireless forum

Ask questions. Get answers. Help others. Join the conversation!