Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | >

!We can't find that ZIP Code. Try again.

iPhone activation and setup

Got a new iPhone? Learn how to activate and set it up.


ArticleDETAILED STEPS

Get started with your new phone

First back up your info

Before you move info from your existing iPhone® to your new one, back it up using iCloud® or iTunes®. Learn more about how to back up

Activate your phone

We ship most new devices with the SIM card inserted in your phone and activated. If your physical SIM isn’t activated, you can either:
Have a dual SIM phone? Learn how to activate an eSIM

Follow the Setup Assistant

Turn on your new iPhone and use the Setup Assistant to enter your account info and personalize your settings. Make sure to have your Apple ID and password handy.

Transfer content

Here's helpful info on transferring info from your old device to the new one? Learn how to transfer info from:
If you haven’t had an iPhone or Android before, explore your other options at att.com/mobiletransfer.
Show more

Set up your personal settings

Connect to Wi-Fi
  1. Open Settings and choose Wi-Fi.
  2. Turn Wi-Fi® On so your iPhone can find available networks.
  3. Choose the Wi-Fi network you want to join.
  4. Enter the network password, if applicable.

Get more info on Wi-Fi

Add an email account
  1. Open Settings and choose Passwords & Accounts.
  2. Tap Add Account.
  3. Select your email provider. Don't see your email provider? Tap Other, then Add Mail Account.
  4. Enter your account info.

Good to know: After setup, you can choose what you want to sync. Get more info on mail setup
Show more

Set up voicemail

  1. Tap Phone.
  2. Select Voicemail and then Set Up Now.
  3. Enter a voicemail password and tap Done.
    • Already have voicemail for this line? Enter your current voicemail password.
    • Setting up voicemail for a new line? Enter a new password, re-enter your password, and tap Done.
  4. Select your greeting preference (you can change this later).
  5. Tap Done to see your voicemail box.

Tip: If you can’t remember your voicemail password, learn how to reset it.
Show more

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!


Community discussion

Explore the wireless forum

Ask questions. Get answers. Help others. Join the conversation!