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- Support
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- Activation, setup & unlock
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- iPhone activation and setup
iPhone activation and setup
Got a new iPhone? Learn how to activate and set it up.
DETAILED STEPSGet started with your new phone
First back up your info
Before you move info from your existing iPhone® to your new one, back it up using iCloud® or iTunes®. Learn more about how to back up
Activate your phone
We ship most new devices with the SIM card inserted in your phone and activated. If your physical SIM isn’t activated, you can either:
Follow the Setup Assistant
Turn on your new iPhone and use the Setup Assistant to enter your account info and personalize your settings. Make sure to have your Apple ID and password handy.
Transfer content
Here's helpful info on transferring info from your old device to the new one? Learn how to transfer info from:
If you haven’t had an iPhone or Android before, explore your other options at att.com/mobiletransfer.
Before you move info from your existing iPhone® to your new one, back it up using iCloud® or iTunes®. Learn more about how to back up
Activate your phone
We ship most new devices with the SIM card inserted in your phone and activated. If your physical SIM isn’t activated, you can either:
- Download and install the latest version of iTunes to your computer from apple.com/itunes.
- Connect your phone to your computer.
- Go to att.com/activations.
Follow the Setup Assistant
Turn on your new iPhone and use the Setup Assistant to enter your account info and personalize your settings. Make sure to have your Apple ID and password handy.
Transfer content
Here's helpful info on transferring info from your old device to the new one? Learn how to transfer info from:
If you haven’t had an iPhone or Android before, explore your other options at att.com/mobiletransfer.
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Set up your personal settings
Connect to Wi-Fi
Get more info on Wi-Fi
Add an email account
Good to know: After setup, you can choose what you want to sync. Get more info on mail setup
- Open Settings and choose Wi-Fi.
- Turn Wi-Fi® On so your iPhone can find available networks.
- Choose the Wi-Fi network you want to join.
- Enter the network password, if applicable.
Get more info on Wi-Fi
Add an email account
- Open Settings and choose Passwords & Accounts.
- Tap Add Account.
- Select your email provider. Don't see your email provider? Tap Other, then Add Mail Account.
- Enter your account info.
Good to know: After setup, you can choose what you want to sync. Get more info on mail setup
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Set up voicemail
- Tap Phone.
- Select Voicemail and then Set Up Now.
- Enter a voicemail password and tap Done.
- Already have voicemail for this line? Enter your current voicemail password.
- Setting up voicemail for a new line? Enter a new password, re-enter your password, and tap Done.
- Select your greeting preference (you can change this later).
- Tap Done to see your voicemail box.
Tip: If you can’t remember your voicemail password, learn how to reset it.
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