Reset your AT&T PREPAID PIN or online password

First time signing in? Use your 4-digit PIN as your password.

1. Go to the myAT&T sign-in page.
2. Select Forgot PIN / Password.
3. Enter your wireless number and choose Request Online Password or Request 4-Digit PIN (you can select both).
4. Select Send PIN / Password. We’ll send a text with the temporary info. Have Wireless Home Phone? We’ll call you with your info.
5. Enter the temporary info and select Continue.
6. Follow the prompts to create a new online password or 4-digit PIN. 

Heads up: If you sign in with wrong info 3 times and reset your password, we remove your stored payment info. It’s for your security. Make sure to re-enter your payment info when you sign in with your new password.