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Manage extra security for your wireless account
Learn how to add or remove extra security for your wireless account. Adding extra security means you may have to provide your passcode in more situations.
INSTRUCTIONS & INFOAdd or remove extra security
Go to Profile and then Sign-in info.
- Choose your wireless account from the dropdown, if more than 1 account is linked to your ID.
- Select Manage extra security in the Wireless passcode section.
- Check or uncheck extra security and re-enter your passcode if prompted.
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Remove extra security during sign-in
If you don’t want to be prompted for your security passcode on future sign-ins:
Heads up: Have other accounts linked to your user ID? If so, you can sign in without the wireless security passcode. Just check Skip passcode and don’t manage this account today to sign in and manage the other accounts. You can still access your wireless account on future sign-ins.
- At sign-in, enter your security passcode.
- Check Turn off extra security to remove the extra security from your wireless account.
Heads up: Have other accounts linked to your user ID? If so, you can sign in without the wireless security passcode. Just check Skip passcode and don’t manage this account today to sign in and manage the other accounts. You can still access your wireless account on future sign-ins.
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Benefits of extra security
You or someone you authorize may have to provide your passcode in these situations:
Good to know:
| Without extra security | With extra security |
Only when you:
| Also when you:
|
Good to know:
- You can add extra security for wireless accounts that have never been combined with your DIRECTV, AT&T Internet, or U-verse TV account.
- Has your wireless service ever been combined with another account? Learn more about the combined account passcode.
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