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Switch from AT&T PREPAID to AT&T wireless
Get info about making the switch to AT&T wireless service.
What to know about switching
First, we’ll check your credit.
You can keep the same wireless number. If you do, we’ll credit any remaining balance on your AT&T PREPAID
account to your new wireless account.
You won't get a refund for any monthly rate plan or package you already paid.
We can’t refund unused AT&T PREPAID cards.
If you’re bringing your own device, it must be compatible with our network.
If you’re getting a new device, it may have to be on an installment plan.
A service-change fee may apply.
You may have to pay a security deposit if you’re a business customer.
Ready to switch?
Visit an AT&T store
Last updated: December 7, 2022
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