Stay connected with Wi-Fi Calling

Why use Wi-Fi Calling
With Wi-Fi Calling, you can talk and text in more places.

• Your phone use Wi-Fi^® for calls and texts when cellular coverage isn’t available. This means that in a natural disaster or other emergency, your phone will work if it’s connected to a Wi-Fi network.
• Calls to U.S. numbers can be made at no extra charge whether you’re calling from the U.S. or traveling abroad.
• Text messages you send or receive with Wi-Fi Calling count the same as regular text messages. You’ll be charged according to your current rate plan.

What you need to use Wi-Fi Calling
You can call, text, and use Visual Voicemail with Wi-Fi Calling.¹ Just make sure you have:

• A Wi-Fi internet connection
• A compatible AT&T Wireless phone or AT&T PREPAID phone with Wi-Fi turned on and an eligible plan
• An AT&T Wireless^SM or AT&T PREPAID^SM account set up for HD Voice

Have AT&T Wireless and an unlocked device? Find out if your device supports Visual Voicemail with Wi-Fi Calling (PDF, 150KB)

More info about Wi-Fi Calling
Want to know if you’re using Wi-Fi Calling? Look next to the Wi-Fi icon on your phone’s status bar. Apple devices will show AT&T Wi-Fi. Android devices will have a plus sign (+). On Android phones, you’ll also see a Wi-Fi icon on the Start call and End call buttons, and on the active call status indicator.

• Apple^® devices will show AT&T Wi-Fi.
• Android^® devices will have a plus sign (+). On Android phones, you’ll also see a Wi-Fi icon on the Start call and End call buttons, and on the Active Call status icon.
• Wi-Fi Calling doesn’t support calls to 211, 311, 511, and 811.
• You can’t use Wi-Fi Calling in China, Cuba, North Korea, India, Iran, Israel, Pakistan, Saudi Arabia, Sudan, Syria, Turkey, United Arab Emirates, or Vietnam.
• If your phone has a setting to keep Wi-Fi on while in sleep mode, we recommend you turn it on so you don’t miss calls.
• You can sync your Apple devices, so they can all use Wi-Fi Calling. Learn about Number Sync

When using Wi-Fi Calling, you’ll be billed based on the number you call and where you’re calling from.

Calling from the U.S.

• You can call U.S. numbers with no additional charge. Plus, it won’t count against your talk limits.
• When you call 411 and other special service numbers, you’ll be billed at standard premium rates. Starting November 1, 2021, Directory Assistance won’t be available on your wireless device.
• When you call an international number you’ll be billed at international long distance (ILD) rates.

Calling from outside the U.S.

• Wi-Fi calls from other countries to U.S. numbers are at no additional charge.
• Have AT&T PREPAID? Wi-Fi calls to international numbers are billed at international long distance rates.
• Have A&T Wireless? Wi-Fi calls to international numbers are be billed based on the international roaming add-on you select:
• AT&T International Day Pass: Wi-Fi calls to over 200 destinations are included in the daily fee.
• AT&T Passport: Wi-Fi calls are billed at the low Passport per-minute rate.
• AT&T Cruise: Wi-Fi calls are included in your cruise package calling allowance.
• Pay-per-use: If you don’t have an international roaming add-on, calls are billed at a per-minute rate based on the country you’re in.