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Check order status

Find out when your order ships.


INSTRUCTIONS & INFO
  1. Go to My orders.
  2. Do one of the following to see your recent orders:
    • Search for your order.
    • Sign in to myAT&T.
  3. Find the order you want to check.

Wireless orders

Other ways to check your wireless order status
  • Ask us to text you: Enter *6737# (*ORDR#) on your phone's keypad and press the phone icon to send. Follow the prompts.
  • Use our automated system: Call 877.782.8870 and follow the prompts.
  • View orders placed at apple.com: Go to Apple Order Status and follow the prompts.
Wireless order details
  • You’ll get a confirmation email when your order ships. 
  • Pre-ordered devices ship on a first-come, first-serve basis.
  • Back ordered devices ship when they're available.

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Community forums

Have questions about your Wireless service? Explore our community forums for answers.

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