Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | `>`

!We can't find that ZIP Code. Try again.

Check order status

Find out when your order ships.


All services

Sign in to check your order

Go to your order history and sign in. Find the order you want to check.

Search for your order

  1. Go to My orders.
  2. Enter your Order number and ZIP Code.
Don’t know your order number? Check the confirmation email we sent you.

Wireless orders

  • Use our automated system: Call 877.782.8870 and follow the prompts.
  • View orders placed at Go to Apple Order Status and follow the prompts.
Wireless order details
  • You’ll get a confirmation email when your order ships. 
  • Pre-ordered devices ship on a first-come, first-serve basis.
  • Back-ordered devices ship when they're available.

Did you get the help you needed?

Great! We're so glad we could help.


We're sorry that didn't solve your issue.


Thanks for your feedback!

Community forums

Have questions about your Wireless service? Explore our community forums for answers.