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Check order status

Find out when your order ships.


INSTRUCTIONS & INFO

All services

Sign in to check your order

Go to your order history and sign in. Find the order you want to check.

Search for your order

  1. Go to My orders.
  2. Enter your Order number and ZIP Code.
Don’t know your order number? Check the confirmation email we sent you.

Wireless orders

Wireless order details
  • You’ll get a confirmation email when your order ships. 
  • Pre-ordered devices ship on a first-come, first-serve basis.
  • Back-ordered devices ship when they're available.

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Community forums

Have questions about your Wireless service? Explore our community forums for answers.

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