If you deleted your existing eSIM or you’re having issues activating an eSIM-only device, you can get a new one. Here’s how:
- Go to your myAT&T account overview. Sign in, if asked.
- Scroll to My devices.
- Choose Manage device for the device that needs a new eSIM.
- Scroll to Options & settings and select Get a new eSIM. (You won’t see this option if you don’t have an eSIM already.)
- Confirm your selection to Get a new eSIM.
- Follow the prompts to complete your eSIM setup