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Remove a Retail Authorized User

The wireless account owner or online user can remove a Retail Authorized User from being able to manage the account in a retail store.

DETAILED STEPS

How to remove an authorized user online

  1. Go to Profile > Account users. 
  2. If you have more than one account, select the wireless account from the drop-down at the top.
  3. In the Authorized Users section, select Manage authorized users. 
  4. Select the trash can icon next to the name of the person you want to remove. 
  5. Select Yes.
Last updated: October 26, 2018

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