Voicemail asks for 10-digit voicemail box number

If you hear enter your 10-digit voicemail box number when you call your voicemail, Customer Care can resolve the issue for you.

Resolve voicemail box number issue

If the voicemail system prompts you to enter your 10-digit voicemail box number, contact Customer Care. You can:
  • Chat with us using the Chat button when available (not available for AT&T PREPAIDSM (formerly GoPhone®)).
  • Call 611 from an AT&T wireless phone.
  • Call 800.331.0500 (AT&T PREPAID customers call 800.901.9878).
Last updated: December 7, 2022

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