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Guard against malware

Malware is malicious software that attacks your computer or mobile device. It takes control of functions to capture your personal and financial information.


Signs that malware may be installed

  • Sluggish performance on your computer or smartphone
  • Unwanted or unfamiliar ads
  • Changes to your Internet browser or homepage
  • Unauthorized account access

Tips to protect against malware

AT&T is not the source of – and cannot control – malware. However, we take your security and privacy very seriously. We recommend the following tips and tools to protect against malware:
  • Be careful when clicking on links in emails and text messages.
  • Install, use, and regularly update anti-virus and anti-spyware software.
  • Make sure your operating system (OS) has all the latest security updates.
  • Check online accounts for unauthorized activity.
  • Review trusted online sources for information on protecting your computer.

Computer security
AT&T Internet and DSL customers can help protect themselves and their computers with the AT&T Internet Security Suite powered by McAfee®. This suite is free to qualified customers. It includes anti-virus, anti-spyware, and firewall protection so that you can surf, search, and transact online with confidence.

Mobile security
The AT&T Mobile Security app for Android scans your mobile device and all apps for malware. It looks for Trojans, worms, spyware, and other suspicious software. Mobile Security scans on demand and when app installation occurs. If you select Monitor File Settings, Mobile Security also actively monitors your files. Learn how to get AT&T Mobile Security & Call Protect.

FTC sites on malware

The Federal Trade Commission (FTC) offers the following information about malware:

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