Manage an iPad data plan

Learn how to use your iPad to change, renew, or cancel a data plan for an iPad. We’ll also show you how to check a DataConnect Pass balance and more.

DETAILED STEPS

How to use your iPad to manage your data plan

Renew, change, or cancel iPad data plan

Follow these steps from your iPad to manage a monthly postpaid or prepaid data plan for your iPad. Note: To remove an iPad from a monthly postpaid plan or cancel a monthly data plan, you need to contact us.

Go to Settings > Cellular Data > View Account.
Sign in to myAT&T for monthly postpaid plans. For prepaid DataConnect Pass plan, sign in using the email and password you used during set up.
Follow the prompts to add (renew), change, or cancel plan. If canceling auto renew:
- Selecting Cancel Auto Renew will deactivate auto renew and the account is canceled after 60-days of inactivity.
- Selecting Cancel Plan/Account Now will immediately cancel the account and any remaining data will be lost.

Note: You don't need to use the same credit card you initially used when signing up when you renew your DataConnect Pass.

Additional steps

Reset DataConnect Pass account password
If you forgot the password for your DataConnect Pass account go to att.com/iPadlanding. Select the link Forgot your password and follow the prompts to reset.

Check DataConnect Pass balance and expiration date
DataConnect Pass plans include an amount of prepaid wireless data with an expiration date.

Once all the data is used, or the expiration date passes, you’ll need to buy a new DataConnect Pass plan.
Even when your device isn't transmitting or receiving data or all the data hasn’t been used, the expiration period remains in effect.
If you buy another DataConnect Pass, it’s not effective until all previous data is used, or until after the expiration date.

To check DataConnect Pass balance and expiration date:

Go to att.com/iPadlanding and sign in to your DataConnect Pass account.
From the Account Overview screen, locate Status to view data amount used and Billing Period to view expiration date.