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Learn about wireless offer bill credits

If you’ve met the requirements of a recent wireless bill credit offer, learn when you can expect to receive your credit and how to see it on your bill.

About wireless offer bill credits

If you took advantage of a recent wireless bill credit offer, you must meet all the applicable offer requirements to receive the bill credits. In most cases, the minimum requirements are that your services must remain active and in good standing for the specified length of time of the offer to receive the bill credits. 

Once the offer requirements are met, bill credits will typically be applied within three or four bill cycles.

Types of wireless offer bill credits

Bill credits will be applied to your account based on the specific terms of the offer. For example, you may receive bill credits in one of the following ways:
  • One time bill credit: The full bill credit amount will be applied to your bill once the applicable offer requirements have been met. 
  • Monthly installment charge bill credit: For certain device offers, bill credits will be applied to your bill in equal amounts towards the device installment charge over the entire agreement term, typically 30 or 36 months. Subject to the specific terms of the offer, the minimum requirements are that:
    • Your services must remain active and in good standing throughout the applicable agreement term. If your wireless service is cancelled, you will owe the remaining installment agreement balance. View your installment plan details
    • The device must remain on its installment agreement for the entire term in order to get all of the bill credits. Typically, if you upgrade the device or pay off the agreement early, the bill credits may cease.
  • Other bill credit offers: Bill credits will be applied to your bill as set forth in the applicable offer terms as communicated to you at the time of sale. Individual offers may differ in how the bill credits will be applied.

View wireless bill credits

If you have more than one wireless account, select the account with the bill credits you want to view.

View credits from the online bill

  1. Go to your myAT&T billing center. Sign in, if asked.
  2. Expand sections to see more details.
  3. Select Activity since last bill. You’ll see any applicable credits.

View your bill history

View credits on a paper bill

On a paper bill, Bill credits will be listed in the Acitivity since last bill section.

Last updated: February 7, 2024

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