Check transfer statusContact us
to check the status of your number transfer. Transfer timeframes
When transferring your number from another wireless carrier or AT&T wireless:
- If you start your number transfer in an AT&T store, your number will transfer to us within 1-3 business hours.
- If you order your new phone or SIM card online or over the phone, your number transfer may take up to 3-5 business days to complete. Your old phone will still work until you activate your new AT&T PREPAID phone or SIM card.
- If you're transferring a non-wireless number, it'll take a minimum of 5-7 business days to complete.