Check transfer statusContact us
to check the status of your number transfer. Transfer timeframes
When transferring your number from another wireless carrier or AT&T wireless:
- If you start your number transfer in an AT&T store, your number will transfer to us within one to three business hours.
- If you order your new phone or SIM card online or over the phone, your number transfer may take up to three to five business days to complete. Your old phone will still work until you activate your new AT&T PREPAID phone or SIM card.
- If you're transferring a non-wireless number, it'll take a minimum of five to seven business days to complete.