Have 100GB of free storage with the Unlimited Plus plan?
Call us at 611
to cancel the service. After you cancel, wait 24 hours and then you’ll have 30 days to access or download your content unless you’re transferring your number to another carrier. Any content left in the cloud after 30 days will be deleted.Want to cancel your personal cloud storage add-on?
If you’re transferring your number to another wireless provider
- Open the myATT app or go to myPREPAID and sign in.
- Select Add-ons, then Manage Auto Renew, and then End Auto Renew.
- Download your content stored in the cloud within 30 days after your current add-on expires. Any content left in the cloud after 30 days will be deleted.
Before you transfer your number, go to the AT&T Personal Cloud app and download or delete any content stored in the cloud. Heads up:
After you transfer your number, you won’t have access to AT&T Personal Cloud anymore.