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Check device unlock status

Learn how to find out the status of your request to unlock your AT&T phone, tablet, mobile hotspot, or other device.


Quick AnswerQUICK ANSWER
How can I check the status of a device unlock request?
Check your email or text messages for updates and instructions – you'll find a link to your request status. Or, if you have your request number and your device IMEI, you can go to att.com/unlockdevicestatus.
INSTRUCTIONS & INFO

About checking the status of your request

It usually takes a few minutes to approve your request, but it may take up to 48 hours.
Note: If you don’t have a wireless phone account, you have to confirm your request through the email we sent. Links in confirmation emails expire in 24 hours.

To check your request, you can:
Last updated: March 24, 2021

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