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Get AT&T Call Protect Plus

Find out how to activate and use the service on your smartphone.


ArticleINSTRUCTIONS & INFO

Sign up and activate

Want more call protection? Sign up for AT&T Call Protect Plus.1 You’ll also get AT&T Mobile Security Plus. Learn how to subscribe

Be sure to activate AT&T Call Protect (the basic feature) first. Here’s how:
  1. Download the latest version of AT&T Call Protect2 from the App Store or Google Play Store.
  2. Open the app.
  3. Enter your wireless number and select Continue. If you’re eligible, we’ll send you a free text with a PIN.
  4. Enter the PIN in the app.
  5. Select Verify.
  6. Review the details and accept the Terms & Conditions.

Heads up: If you buy a smartphone from another carrier or direct from a device manufacturer, it may not be eligible. AT&T PREPAIDSM, and FirstNet® SIMs aren’t eligible for the service.
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Subscribe to Call Protect Plus

iPhone
From the app:
  1. Tap More, then Manage account
  2. Choose Unlock Plus and select I agree on the new screen.
  3. Sign in to iTunes and confirm your subscription.

Android

From the Call Protect menu:
  1. Tap More (3-dot menu), then Settings.
  2. Choose Manage account
  3. Tap Unlock Plus.
  4. Enter your myAT&T ID and password (only the account owner can add the subscription). 
  5. Accept the terms and conditions for the Plus service. 
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Features you get with AT&T Call Protect Plus

In addition to the basic Call Protect features, you’ll get:
  • Caller ID: Get caller details, when available, in AT&T HD Voice-coverage areas.
  • Reverse number lookup: Identify caller details when you enter a U.S. number.
  • Custom call controls: Choose what types of calls (like telemarketer, political, nonprofit) to allow, block, or send to voicemail.
  • All features of AT&T Mobile Security Plus including Secure Wi-Fi VPN, Personal ID Monitor, and more.

Get more info about AT&T Mobile Security & Call Protect

Don’t want the service anymore? Learn how to cancel and remove Call Protect


See all important details
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