Insurance and warranty coverage FAQ

Learn about device protection, including insurance options, pricing, and warranty info. Plus, find out how to file a claim or check its status.

FREQUENTLY ASKED QUESTIONS

How do I check if my device is under warranty?

What type of device insurance coverage can I get?

What’s the difference between a device warranty and device insurance?

How do I file a device insurance claim or check my claim status?

How much does device protection or insurance cost?

How much does a replacement device cost?

What’s the deductible for an eligible device?

Can I submit an insurance claim in an AT&T store?

How do I cancel device protection?