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[Home](https://www.att.com/) 2. [Support](https://www.att.com/support/) 3. [AT&T Wireless](https://www.att.com/support/wireless/) # Use web & app filters Want to block web content or apps on your child’s device that aren’t age-appropriate? With the AT&T Secure Family app, you can. * * * ## Get started Categories group many similar apps and websites to help parents easily manage what their child can access. You choose a filter level—Low, Medium, or High—and the app automatically allows, blocks, or ignores content in each category. Categories include things like Games, Social Media, Education, Dating, and more. The SafePath app also explains what each category means. To use web and app filters make sure you have: - The AT&T Secure Family® app on parent devices - The Secure Family Companion® app on child devices paired to the parent app - A virtual private network (VPN) creates a secure connection between a mobile device and the internet. Secure Family Companion uses the local VPN connection on your child’s device to monitor and restrict internet-related activity. When setting up your child’s device with Secure Family Companion, follow the steps in the app to enable the VPN to ensure the Parental Controls you create for their profile can be implemented on their device. [Review the Secure Family FAQ (PDF, 637KB)](https://www.att.com/scmsassets/support/wireless/att-secure-family-faq.pdf "PDF opens in new window") ## Filter internet access Use Secure Family Filters to manage a child’s access to internet-based apps and websites. You can set internet filters by: - Choosing an age group filter - __High:__ Use to filter out content deemed inappropriate for younger children but allows access to kid-safe experiences. __Medium:__ Use to filter out mature or adult-oriented content but allows access to most general use platforms, categories, and apps and is intended for pre-teens. __Low:__ Use to filter out explicit content but allows access to nearly all platforms, categories, and apps and is intended for teens. - Customizing filter permissions - Adding custom website filters A filter level must be applied before you can customize filter permissions or add websites that you want to manage. __FYI:__ Apps that run directly on your child’s device without using the internet may not be blocked. This includes standalone games or videos downloaded before content filters were activated. ### Block apps and websites The selected filter level (Low/Medium/High) automatically sets filter permissions (Allow/Block/Always Allow) for each category. Then, you can block by category or enter specific websites and apps to block. Select from categories such as: - App stores & downloads - Chat & forums - Explicit content - Dating - Online games & shopping - Social media Enabling Safe Search blocks Yahoo searches and eliminates sexually explicit content from search results on Google, Bing, and DuckDuckGo. Enabling YouTube Restricted uses Restricted Mode on the YouTube app and website, which restricts access to potentially mature or objectionable content. The child is also blocked from viewing and writing comments on YouTube videos. ### Customize available apps and sites Change the filter permissions for apps, websites, and categories. Filter permissions can be set to: - __Allow:__ Gives access to the app, website, or category. Parents can track and manage use with other Secure Family Parental Controls. - __Block:__ Blocks access to an app, website, or category at all times. - However, any app, video, or other media on the child's device that does not require internet access is not blocked. For example, if you block a gaming app but the child has already downloaded a version of the app they can play offline, that game is not blocked. - __Always Allow:__ Gives access to the app, website, or category. It can’t be tracked or managed by Secure Family parental controls. When apps or websites are blocked, your child won’t be able to access them. For internet pages, they’ll get a message saying the site is blocked. Blocked apps will show the app has no internet connection, is unable to load, or a similar error message. * * * ## FREQUENTLY ASKED QUESTIONS [Expand All](https://www.att.com) * * * How do I add a custom filter with Secure Family? You can add custom filters for websites not listed in Popular Apps & Websites. To add a custom filter: 1. Go to the child profile in Secure Family. 2. Scroll to and tap __Filter__. 3. Tap the __+__ to add a website. 4. Enter a web address and select a filter permission: __Allow__, __Block__, __Always Allow__. By default, custom filters are set to Allowed. The number of custom filters is limited to 20. 5. Tap __Add Website__. If an added website is set to Block, all sub-domains of the website will be blocked. For example, if you add google.com as a custom filter and set it to Block, Secure Family will block the child’s access to all sub-domains of google.com, as well as the Google app. __FYI:__ If you change the filter after setting custom filters, the custom filters will remain applied to the child’s profile across all devices. Can I still locate my child with Secure Family if I don’t select a filter? If you don’t want to block any apps or sites on your child’s device, you can still locate it if the device has its location permissions turned on. Can Secure Family block third-party calling or texting apps? Yes, to prevent the use of third-party apps and websites that let your child call or message people, you can use Secure Family's Content Filters feature to either: - Set the App Stores & Downloads category to __Block__. This will block Apple App Store, Google Play Store, and other software downloading sites. - Add a custom filter for the calling or texting service you want to block, and then set its filter permission to __Block__. __FYI:__ Secure Family doesn’t block native calling or text message apps from the AT&T wireless service, Cricket wireless, or other wireless service. This includes native Android text messages and iPhone iMessages. Want to block specific numbers from your child’s device? Install [AT&T ActiveArmor Mobile Security app](https://www.att.com/security/security-apps/ "Link opens in new window") on your child’s device. * * * Last updated: September 3, 2025 * * * ## Browse topics Activation, setup, transfer & unlock Apps, features & voicemail International Network & hotspots Plans & device protection Upgrades, orders & installment plans Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info. 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