Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | `>`

!We can't find that ZIP Code. Try again.

AT&T FamilyMap is now AT&T Secure Family

The transition from FamilyMap to Secure Family is almost complete. Learn more about what’s changed.


What to know

AT&T FamilyMap® is no longer available.

All access to AT&T Secure FamilyTM is through the mobile app (you won’t be able to access it online). If your AT&T FamilyMap app has automatically updated, you’ll now see the Secure Family icon:
Secure Family app

Don’t have the app or see the update yet? Don’t worry. Download it now for Apple or Android. You’ll get improved location-tracking features and much more for up to 10 lines on your account.

Keep in mind that your FamilyMap app won’t work after February 5, 2019.

Things to know:

  • Sign in to Secure Family with the same user ID and password you use to manage your wireless account online for myAT&T. Don’t have an ID yet? Create one on the Secure Family sign-in screen.
  • Make sure your device operating system can support Secure Family. It must be iOS 10 or Android 5.0 or higher. Learn how to update your operating system
  • If you want to cancel your subscription, go to

Last updated: January 28, 2019

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!

Community discussion

Explore the wireless forum

Ask questions. Get answers. Help others. Join the conversation!