Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | >

!We can't find that ZIP Code. Try again.

Get ready, 3G is going away in 2022

We’re phasing out our 3G network by February 2022 to make room for an even better one that will improve your experience. Find out how to get ready.


DETAILED INFO

What to know about 3G going away

To bring you faster speeds and new features, we're excited to upgrade America’s best1 and also fastest2 network. One change we’re making is phasing out our 3G network by February 2022.

Find out if your phone will still work on our new network (PDF, 209KB). If you don’t see your phone, that means it’ll no longer work by February 2022. So, you’ll need to upgrade to a new one.

Update: As of January 19, 2021, we no longer activate phones that don’t support HD Voice since they won’t be compatible on our network when 3G shuts down.

Show more

What it means if you have AT&T Wireless service

Talk and data services won’t work for wireless phones and devices that don’t support at least 4G LTE and HD Voice.

Find out if you need a new phone

What to do if your phone won't work on our new network
Here are your options to replace and upgrade your phone:

Don’t want to replace your phone? Make sure you disconnect any lines you don't use.

Good to know: Newer phones have many benefits. You’ll get faster download speeds, higher-resolution cameras, better sound quality, and more. Plus, enjoy AT&T Call Protect, which helps prevent robocalls.

SIM swap notice

If you switch your SIM card between devices, make sure the device you’re moving your SIM card to will work on our network. Plus, if you want to use your original device again, don’t forget to make sure the SIM from the original device will work on our network.

Don’t know what to do with your used phone or device?

You can recycle your wireless devices, batteries, and accessories at one of our stores.
Show more

What it means if you have AT&T PREPAID service

Talk and data services won’t work for wireless phones and devices that don’t support at least 4G LTE and HD Voice..

Check to see if you need a new phone

Download our list of phones that’ll still work on our network (PDF, 209KB)
  • If you see your phone on the list, it’ll still work after February 2022.
  • If you don’t see your phone on the list, you’ll have to get a new one.
How to upgrade if your phone won't work on our new network
  1. Visit one of our stores to get a new phone.
  2. Place your SIM card into the new phone. (If your SIM card doesn’t fit, get a new SIM card kit from our store.)
  3. Sign in to att.com/myprepaid.
  4. Select My Device, then Update Device.
  5. Follow the prompts to update your IMEI or SIM card number.

Have session-based pricing for a data-only device?

After phasing out our 3G network, your data-only device won’t work unless it supports 4G LTE speeds and higher. If you need to update your device, visit one of our stores.

SIM card swap info

If you switch your SIM card between devices, make sure the device you’re moving your SIM card to will work on our network. Plus, if you want to use your original device again, don’t forget to make sure the SIM from the original device will work on our network.

Don't know what to do with your used phone or device?

You can recycle your wireless devices, batteries, and accessories at any of our stores.

See all important details
Show more

loading...

loading...

loading...

loading...