Get started with AT&T Personal Cloud

Help protect your digital memories with AT&T Personal Cloud. Securely store your photos, videos, documents, and more across devices.


AT&T Personal Cloud backs up and syncs content on your phone to the cloud. With AT&T Personal Cloud1 you can:

  • Backup your photos, videos and documents to free up storage on your device.
  • Access your content across devices and operating systems.
  • Protect sensitive documents such as passports and licenses or even secure your passwords by storing them in a PIN-protected Private Folder.
  • Find your photos easily with Tag and Search.
  • Relive and share your favorite memories with weekly Flashbacks and Highlights.
  • Enhance your photos with a personalized touch using filters, AI tools, and more.

Learn more about AT&T Personal Cloud features

 

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If you have an active AT&T WirelessSM plan, it’s easy to sign up for AT&T Personal Cloud. Here’s how:

  1. Go to your wireless add-ons. Sign in, if asked.
  2. Choose the line that you want to update by selecting Switch.
  3. Scroll to Get new add-ons and select the add-on you want.
  4. Scroll to Cloud & storage and select AT&T Personal Cloud.
  5. Select the amount of storage you want and then select Add to device.
  6. Download the AT&T Personal Cloud app from the App Store or Google Play
  7. Sign in using your AT&T user ID and password.

Good to know: Make sure to select the content you’d like to protect in AT&T Personal Cloud. Go to Settings and select What to back up.

To manage your AT&T Personal Cloud subscription:

  1. Go to your wireless add-ons. Sign in, if asked.
  2. Choose My add-ons.
  3. Scroll to and select Personal Cloud.
  4. To remove Personal Cloud, select Remove add-on from this device.
  5. To change the amount of storage, choose a storage amount and then select Add to device.

Head’s up: If you subscribed to the AT&T Personal Cloud app from the Apple App Store®, you'll need to manage your service there.


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Last updated: January 14, 2026

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