On May 23, 2023, the HBO Max app will become Max. If you already have access to HBO Max, you’ll use the same AT&T user ID and password to sign in to Max.
These AT&T Wireless plans give you access to Max at no extra charge.
AT&T Unlimited Elite®
AT&T Unlimited PlusSM
AT&T Unlimited Plus EnhancedSM
AT&T Unlimited ChoiceSM
AT&T Unlimited Choice IISM
AT&T Unlimited Choice EnhancedSM
AT&T Unlimited &MoreSM Premium
FYI: Some plans require you to activate Max in your myAT&T account. In addition, if you change plans, you’ll lose your Max benefit and won’t be able to get back on a plan that includes the Max benefit.
If you purchased Internet 1000, 2000, or 5000 within these date ranges, you received access to Max at no extra charge. Â
Service
Speed Tier
Date Range
AT&T Fiber
Internet 1000
5/27/2021 to 6/5/2022
AT&T Fiber
Internet 2000
9/20/2021 to 6/5/2022
AT&T Fiber
Internet 5000
9/20/2021 to 6/5/2022
FYI: This promotion ended for AT&T Fiber on June 5, 2022. If you move your service or change your plan, you’ll lose your Max benefit.
If you’re signing in for the first time, select Connect to Provider and choose AT&T. Then, sign in with the AT&T user ID and password for the AT&T service that gives you access to Max. Don’t worry, if you enter the ID for the wrong service, we’ll email you a hint.
Helpful tips
Have an Apple® device with Apple single sign-on (SSO)? If so and you see:
Can’t Verify Your Subscription, you may have to disable Apple single sign on (SSO) and then open the HBO Max app. Be sure to scroll down for steps on how to deactivate SSO.
Customers with plans that included the HBO Max Ad-Free plan ($15.99 value) now have access to the Max Ad-Free plan ($15.99 value) that replaced it. What added content and features are included with Max Ad-Free? Visit http://help.max.com to find out more about Max Ad-Free plan content and features. Max Ad-Free is a product of Warner Bros. Discovery; content and features are subject to change.
Last updated: June 26, 2023
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