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Cancel service for tablets or wearables

Get details for canceling wireless service on a tablet or wearable.


DETAILED INFO

Before you cancel

Here’s what to know about canceling a device or tablet if you:
  • Have an installment plan - Any unpaid installment balance is due on your next bill when you cancel service for the tablet or wearable linked to the plan. Learn how to pay off an installment plan
  • Have a service agreement - You'll have to pay an Early Termination Fee (ETF) if you cancel before the end of your service commitment. We prorate your ETF for each full month you complete. Find out how to estimate your ETF, if it applies.
  • Activated service on a device within the last 14 days - You can find out how to return your device and cancel service in the AT&T Wireless Return Policy.

If you placed an online order
  • You don’t have to pay a restocking fee for returns that fall under the 14-day return policy.
  • Did you pick up an online order in the store? Go to an AT&T-owned store to have the restocking fee waived. The fee waiver is subject to change.

How to cancel

Are you sure you want to cancel?

If not, consider one of these options:

Still want to cancel?

Contact us if your tablet or wearable is:
  • Part of a buy one, get one (BOGO) or trade-in offer
  • On a single line
  • Yours for 14 days or less
If it isn't, submit an online cancel request.

After you cancel

Once your cancellation is complete, if you were on:
  • An installment plan, we'll add your remaining installment balance to your next bill
  • A contract, we'll charge an Early Termination Fee on your next bill
Last updated: December 16, 2020

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