Have a service agreement - You'll have to pay an Early Termination Fee (ETF) if you cancel before the end of your service commitment. We prorate your ETF for each full month you complete. Find out how to estimate your ETF, if it applies.
Activated service on a device within the last 14 days - You can find out how to return your device and cancel service in the AT&T Wireless Return Policy.
If you placed an online order
You don’t have to pay a restocking fee for returns that fall under the 14-day return policy.
Did you pick up an online order in the store? Go to an AT&T-owned store to have the restocking fee waived. The fee waiver is subject to change.