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Enjoy HBO Max with your AT&T Unlimited &More Premium plan

Have Pandora, Spotify, or Amazon Music as your premium and are in Puerto Rico or U.S. Virgin Islands? We’ll replace it and you get to enjoy HBO Max on us.

INSTRUCTIONS & INFO

Get info about the change

Starting November 1, 2020, we’re updating select premium channels for people living in Puerto Rico and the U.S. Virgin Islands who have AT&T WirelessSM service. If you chose a premium music service as part of your AT&T Unlimited &MoreSM Premium plan, we’re replacing it with HBO MaxTM. This lets you enjoy HBO Max at no extra charge!

Good to know:
  • You’ll get access to HBO Max for 12 months. After 12 months, you’ll choose from other TV options for another 12 months.
  • Enjoy Pandora®, Spotify®, or Amazon Music® and want to keep it? Sign in to your account and set up a subscription directly with them.
  • Don’t want HBO Max? Check out other plans, or learn how to cancel your wireless service.

Set up HBO Max to start streaming

From an Apple® or Android® phone or tablet
  1. Download and open the HBO Max app. Then tap the person icon (or try to play a show or movie.)
  2. Tap Sign In and then tap SIGN IN THROUGH TV OR MOBILE PROVIDER.
  3. Do you have an Apple iPhone® or iPad® and get free HBO Max access with your TV service with AT&T? Then tap Allow. Choose AT&T.
  4. Enter the AT&T user ID and password for the wireless account that includes HBO Max. (Forget your AT&T sign-in info? Get help).
  5. Select Sign in. You should see HBO Max load on your AT&T TV screen.
  6. If it’s your first time signing in, create your HBO Max profile. It may take up to 1 minute.
  7. Choose your watcher’s profile to start streaming.

From a web browser
  1. Go to hbomax.com, then select SIGN IN.
  2. Select SIGN IN THROUGH TV OR MOBILE PROVIDER.
  3. Choose AT&T.
  4. Enter the AT&T user ID and password for your wireless account that includes HBO Max. (Forgot your AT&T sign-in info? Get help)
  5. Select Sign in.
  6. If it’s your first time signing in, create your HBO Max profile. It may take up to 1 minute.
  7. Choose your watcher’s profile to start streaming.

From AT&T TVSM, Apple TV®, Smart TV, or a compatible streaming device
  1. Download and open the HBO Max app. Or, if you have AT&T TV:
    • Look for the app on your device; it's already there.
    • Go to channel 190 or 500 to access the app from the Guide.
  2. Select Sign In (or try to play a show or movie). You should see a 6-digit code on your screen.
  3. Go to hbomax.com/tvsignin from a web browser.
  4. Enter the 6-digit code when prompted, and then select Next.
  5. Go to the app and choose SIGN IN THROUGH TV OR MOBILE PROVIDER.
  6. Do you have Apple TV and get free HBO Max access because of your TV service with AT&T? Then tap Allow. If not, tap Don’t Allow.
  7. Choose AT&T.
  8. Enter the AT&T user ID and password for the wireless account associated with HBO Max. (Forgot your AT&T sign-in info? Get help)
  9. Select Sign in. You should see HBO Max load on your AT&T TV screen.
  10. If it’s your first time signing in, create your HBO Max profile. It may take up to 1 minute.
  11. Choose your watcher’s profile to start streaming.
Quick AnswerQUICK ANSWER
Where can I get more HBO Max support info?
Check out the HBO Max Help Center for more details about streaming or troubleshooting.
Last updated: October 29, 2020

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