Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | `>`

!We can't find that ZIP Code. Try again.

Learn more about ID verification

Find the answers to common questions about our ID verification process.

Quick answer
FREQUENTLY ASKED QUESTIONS
What is ID verification? What is ID verification?
How do I scan my ID? How do I scan my ID?
How soon do I have to scan my ID? How soon do I have to scan my ID?
Do I need to enable camera permissions to complete my ID scan? Do I need to enable camera permissions to complete my ID scan?
What type of ID can I use? What type of ID can I use?
How can I make sure my ID scan is clear and easy to read? How can I make sure my ID scan is clear and easy to read?
How can I tell if my scan was processed? How can I tell if my scan was processed?
Can I scan my ID on my computer? Can I scan my ID on my computer?
What do I do if my order is canceled because of my ID scan? What do I do if my order is canceled because of my ID scan?

Did you get the help you needed?

Great! We're so glad we could help.

0/500

We're sorry that didn't solve your issue.

0/500

Thanks for your feedback!

Community forums

Have questions about your Wireless service? Explore our community forums for answers.