Have AT&T PREPAIDSM
and downloaded the AT&T Mobile Security and Call Protect apps? If you signed up for AT&T Mobile Security Plus before January 16, 2021, you’ll have to reset your subscription to get AT&T Call Protect Plus.
When you do, you’ll get both AT&T Mobile Security and Call Protect Plus for $3.99 per month. You’ll pay the monthly fee through your app store.Reset your subscription
- Choose one of the following:
- iPhone: Open the Settings app on your phone. Then tap your name.
- Android device: Open the Google Play Store app on your phone. Confirm you’re signed into the correct Google account. Then tap Menu (the three lines).
- Tap Subscriptions and then tap Mobile Security Subscription.
- Tap Cancel Subscription. (Be sure to wait until your subscription end date to avoid getting billed twice during in a billing period.)
- Subscribe to AT&T Mobile Security again and upgrade to Plus.
- Download AT&T Call Protect app and launch the app.
- The Plus features will now be enabled in both apps.