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Get AT&T Call Protect Plus for AT&T PREPAID

Did you sign up for AT&T Mobile Security Plus before January 16, 2021? Find out how you can enjoy the extra features of AT&T Call Protect Plus.

Have AT&T PREPAIDSM and downloaded the AT&T Mobile Security and Call Protect apps? If you signed up for AT&T Mobile Security Plus before January 16, 2021, you’ll have to reset your subscription to get AT&T Call Protect Plus.

When you do, you’ll get both AT&T Mobile Security and Call Protect Plus for $3.99 per month. You’ll pay the monthly fee through your app store.

Reset your subscription
  1. Choose one of the following:
    • iPhone: Open the Settings app on your phone. Then tap your name.
    • Android device: Open the Google Play Store app on your phone. Confirm you’re signed into the correct Google account. Then tap Menu (the three lines).
  2. Tap Subscriptions and then tap Mobile Security Subscription.
  3. Tap Cancel Subscription. (Be sure to wait until your subscription end date to avoid getting billed twice during in a billing period.)
  4. Subscribe to AT&T Mobile Security again and upgrade to Plus.
  5. Download AT&T Call Protect app and launch the app.
  6. The Plus features will now be enabled in both apps.

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