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Get a PIN to transfer your wireless number

Want to move your wireless number to another service provider? Learn how to request a Number Transfer PIN from AT&T.

Learn about Number Transfer PINs

You’ll need a Number Transfer PIN (and required account info) to transfer your number from AT&T to another service provider.

Heads up:
  • Don’t disconnect your AT&T service before requesting a number transfer with your new service provider. If you do, you’ll have to reactivate your AT&T number before your request can be completed.
  • Trading in your device to your new service provider? Make sure you request the Number Transfer PIN before signing up with them.

Get your Number Transfer PIN

Request your Number Transfer PIN close to the time you’ll submit the transfer request to the new provider. You can use a single Number Transfer PIN for all numbers that are on the same account. The Number Transfer PIN will expire four days after you request it. If you need a new one, you can ask for another by following the same steps.
 

From your AT&T mobile device

Call *PORT. Follow the prompts to get your Number Transfer PIN sent to you via text.  You’ll need your account passcode to generate the Number Transfer Pin when calling *PORT.

With the myAT&T app

  1. Sign into the myAT&T app.
  2. Choose More and then Manage profile.
  3. Select People & Permissions.  
  4. Scroll to Transfer phone number and select Request a new PIN. Your Number Transfer PIN will display on the screen.
Good to know: Don’t see People & Permissions? You may have to sign in to myAT&T from a browser.

Online with myAT&T

  1. Go to your myAT&T profile.
  2. Choose People & Permissions.
  3. Select Wireless.
  4. Scroll to Transfer phone number and select Request a new PIN. Your Number Transfer PIN will display on the screen.
Heads up: AT&T employees can’t generate a Number Transfer PIN on your behalf.

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Last updated: March 15, 2023

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