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Transfer your wireless number to another provider

Starting October 18, 2021, you’ll have to request a Number Transfer PIN to move your wireless number to another service provider.


OVERVIEW

Learn about Number Transfer PINs

You’ll need to request a Number Transfer PIN to transfer your number from AT&T consumer wireless to another service provider. Use this Number Transfer PIN, and other required account info, to transfer your number to another provider. This Number Transfer PIN replaces the account passcode you had to use before with number transfer requests.

Heads up:
  • Don't disconnect your AT&T service before requesting a number transfer with your new service provider. If you do, you'll have to reactivate your AT&T number before your request can be completed.
  • Trading in your device to your new service provider? Make sure you request the Number Transfer PIN before signing up with them.

Get your Number Transfer PIN

Request your Number Transfer PIN close to the same time you'll submit the transfer request to the new provider. You can use a single Number Transfer PIN for all numbers that are on the same account. The Number Transfer PIN will expire four days after you request it. If you need a new one, you can ask for another by following the same steps.

From your AT&T mobile device

Call *PORT. Follow the prompts to get your Number Transfer PIN sent to you via text You'll need your wireless passcode to complete your request.

With the myATT app

  1. Sign in using your AT&T wireless device.
  2. Go to your profile and select People & Permissions.
  3. Scroll to Transfer phone number and select Request a new PIN. Your Number Transfer PIN will display on the screen.

Online with myAT&T

  1. Go to your myAT&T profile.
  2. Choose People & Permissions.
  3. Select Wireless.
  4. Scroll to Transfer phone number and select Request a new PIN. Your Number Transfer PIN will display on the screen.
Heads up: AT&T employees can’t generate a Number Transfer PIN on behalf of the customer.
Quick answer
FREQUENTLY ASKED QUESTIONS

Is there a charge for a Number Transfer PIN or transferring my number?

How do I get a Number Transfer PIN if my device is lost or broken?

Can I request another Number Transfer PIN?

Do I need a Number Transfer PIN to transfer AT&T PREPAID or business numbers?

Do I need a Number Transfer PIN if I have FirstNet?

Do I need a Number Transfer PIN if I have service from Liberty?

Do I need a Number Transfer PIN and account passcode?

How do I cancel a Number Transfer PIN request?


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