Request your Number Transfer PIN close to the time you’ll submit the transfer request to the new provider. You can use a single Number Transfer PIN for all numbers that are on the same account. The Number Transfer PIN will expire four days after you request it. If you need a new one, you can ask for another by following the same steps.
From your AT&T mobile device
Call
*PORT. Follow the prompts to get your Number Transfer PIN sent to you via text. You’ll need your account passcode to generate the Number Transfer Pin when calling *PORT.
With the myAT&T app
- Sign into the myAT&T app.
- Choose More and then Manage profile.
- Select People & Permissions.
- Scroll to Transfer phone number and select Request a new PIN. Your Number Transfer PIN will display on the screen.
Good to know: Don’t see People & Permissions? You may have to sign in to myAT&T from a browser.
Online with myAT&T
- Go to your myAT&T profile.
- Choose People & Permissions.
- Select Wireless.
- Scroll to Transfer phone number and select Request a new PIN. Your Number Transfer PIN will display on the screen.
Heads up: AT&T employees can’t generate a Number Transfer PIN on your behalf.