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Say goodbye to WatchTV, hello to HBO MAX

WatchTV went away on November 30, 2021. Learn how it will affect your AT&T Unlimited &More Premium plan.


DETAILED INFO

What to know

WatchTV went away on November 30, and we’re updating our premium add-on selections for AT&T Unlimited &MoreSM Premium. If you chose a premium channel or music service as part of your &More Premium plan, it’ll be discontinued. But, we’ll replace it with HBO MaxTM at no extra charge.

Here’s how to start enjoying HBO Max:
  1. Go to your myAT&T account overview.
  2. Look for the Get HBO Max on US tile.
  3. Choose Pick a premium, then Get HBO Max.
  4. Download HBO Max from your app store.
  5. Open HBO Max and select the person icon.
  6. Choose Sign In, then Sign in with a Provider.
  7. Select AT&T and enter your user ID and password to start streaming.

Changes to subscriptions

Free subscriptions

  • Have VRV, Pandora®, Spotify®, or Amazon Music® and want to keep it? You’ll have to set up a paid subscription with the provider. If you have Pandora or Amazon Music, you’ll have account access until February 28, 2022.
  • Have Cinemax®, SHOWTIME®, or STARZ® as part of your premium selection? You may lose access or see an adjustment on your video bill for these channels through DIRECTV STREAM (formerly AT&T TV), DIRECTV, or U-verse TV service. For questions about video premium selections associated with your AT&T TV services, call 800.288.2020.

Paid subscriptions

  • If you paid for Spotify as part of your Unlimited &More Premium plan, your subscription ended on November 6, 2021. We’ll no longer bill you for the service. Your final, prorated bill was due before November 5, 2021. To keep your subscription, you’ll have to sign up with Spotify.
  • If you’re paying for a premium channel (Cinemax, SHOWTIME, or STARZ) or music service (VRV, Pandora, or Amazon Music) as part of your Unlimited &More Premium plan, your subscription ended on November 30, 2021. We’ll no longer bill you for the service. Your final, prorated bill was due before November 30. If you want to keep your subscription with any of these services, you’ll have to sign up with the provider.

Explore your options

Keep enjoying your Unlimited &More Premium benefits

You can stay on your plan and continue to take advantage of these AT&T benefits:
  • HBO Max1 at no additional cost
  • HD Video Streaming2
  • Unlimited talk, text and data3 in the U.S., Mexico, and Canada
  • 15GB of Mobile Hot Spot4
  • 5G Access5

Change plans

Looking for a different plan? Explore our current unlimited plans or get info about our 4GB plan.

Cancel your service

If you choose to cancel your service, and:
  • You don’t have a current installment agreement on your device with an outstanding balance, call us at 800.331.0500 to cancel.
  • You do have a current installment agreement with an outstanding balance, you can call us at 800.331.0500. You'll have to pay off the remaining installment plan balance and keep the device.

See all important details

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