Access and manage your FirstNet account

FYI: Did you sign up for FirstNet before August 2022 and don’t have a FirstNet and Family plan? You’ll continue to manage your account at firstnet.com.

It’s simple to access or manage your FirstNet or FirstNet and Family account on att.com or with the myAT&T app. Just sign in with your FirstNet user ID and password. Once you do, you can:

• View and pay your bill
• Update payment methods, contact info, privacy settings, and parental controls
• Sign up for paperless billing or AutoPay
• Check upgrade options
• Order new devices

If your account includes two first responders, each person will use their FirstNet credentials to access AT&T.

Heads up: If you live in one of the U.S. Territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, or the Virgin Islands) and have FirstNet, you aren’t eligible for FirstNet and Family. You can still manage your FirstNet account on att.com or with the myAT&T app. If you live in American Samoa, Guam, or the Northern Mariana Islands and have FirstNet, you can only view and pay your bill online. For more help, please contact your dedicated FirstNet resources.