Access and manage your FirstNet account

FYI: Did you sign up for FirstNet before August 2022 and don’t have a FirstNet and Family plan? You’ll continue to manage your account at firstnet.com.

It’s simple to access or manage your FirstNet or FirstNet and Family account on att.com or with the myAT&T app. Just sign in with your FirstNet user ID and password. Once you do, you can:

• View and pay your bill
• Update payment methods, contact info, privacy settings, and parental controls
• Sign up for paperless billing or AutoPay
• Check upgrade options
• Order new devices

If your account includes two first responders, each person will use their FirstNet credentials to access myAT&T.

Heads up: FirstNet customers from Guam, American Samoa, Northern Mariana Islands, Puerto Rico, and the Virgin Islands aren’t eligible for FirstNet and Family.

Don’t have the myAT&T app yet?

• Go to att.com/myattapp on your smartphone or tablet
• Text the word myATT to 556699 from any device. We’ll send a link so you can download the app

Sign in to the app using the same ID and password you use to manage your account on att.com or firstnet.com.