Device protection & warranty

Sign in to get device protection and warranty info for your device.

Repair or replace with device protection

Have a broken phone, tablet, or other device? Was your phone lost or stolen? Find out how to fix or replace it. You can also track your AT&T device protection or warranty claim.

Lost or stolen device?

First, try to find your device using GPS or a pre-installed location app. Still can’t find it? We can help you temporarily suspend your service.

Frequently asked questions

Look for signs of physical or liquid damage that aren’t covered by your warranty. All clear? Then, check your device warranty coverage period:

  • New Apple® devices, or devices that Apple replaces, typically come with one-year warranties.
  • All other new devices usually have one-year manufacturer warranties
  • Replacement devices (including Apple devices) typically have a one-year warranty from the replacement date.