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If you really want to remove a line or cancel service,

If you really want to remove a line or cancel service, call us at <b>800.331.0500</b>. We're available every day from 7 a.m. to 10 p.m. local time.

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<h3><strong><span class="type-base">Have a new iPhone 15?</span></strong> Update to iOS 17.0.2 before transferring content from your old device. <u><a class="type-sm color-white" href="https://www.att.com/support/article/wireless/000097823">Learn more</a></u></h3>


<h3><strong><span class="type-base">Freedom to choose what&rsquo;s best for you</span></strong></h3>

<h3><span class="type-sm type-base">Our best deals for new and existing customers. On any smartphone. Your choice of plans. Only at AT&amp;T.</span></h3>

<h5><span class="type-xs">Offers vary. Restrictions may apply.</span></h5>

<h5><strong><a class="type-sm color-white" href="http://www.att.com/why-att/">Learn More<span><svg fill="none" height="16" viewbox="0 0 16 8" width="16" xmlns="http://www.w3.org/2000/svg"><rect fill="white" fill-opacity="0.01" height="16" width="16"></rect><path clip-rule="evenodd" d="M6.18535 12.4934L5.02612 11.3011L8.20922 7.99341L5.02612 4.68576L6.18535 3.49341L10.5217 7.99341L6.18535 12.4934Z" fill="white" fill-rule="evenodd"></path></svg>&nbsp;</span></a></strong></h5>


Confirmed! We’ll see you in [[APPT_DATE]] days. Need to reschedule? Contact us via chat, if available, or call us at 800.288.2020.

<ul>\\n<li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li>\\n<li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li>\\n<li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li>\\n</ul>\\n

<ul>\\n<li>Your AT&T Right To You expert will call you to coordinate your delivery.</li>\\n<li>They’ll keep socially distant throughout delivery and setup.</li>\\n<li>Experts pass daily health checks. They also wear a mask and gloves.</li>\\n<li>Our team will clean all work surfaces.</li>\\n</ul>\\n

<ul><li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li><li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li><li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li></ul>

<ul><li>Your expert will call you to coordinate your delivery.</li><li>They’ll keep socially distant throughout delivery and setup.</li><li>Experts pass daily health checks. They also wear a mask and gloves.</li><li>Our team will clean all work surfaces.</li></ul>

Want to know how close your tech is on appointment day? No problem. Come back here to check and we’ll let you know where they are.

See what the lights on your gateway mean.

When you update your network name or password, your devices automatically disconnect from your Wi-Fi network. Make sure to reconnect them using your new Wi-Fi info.

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We’ll bury the wire at your location by [DAY], [DATE]. In many cases, we’ll complete the work before this date. If our technician has access to the wire outside, you won’t need to be home. 

FYI: If the ground is frozen, we may have to reschedule

We've put your new wire in the ground. If you still see a wire, we have a tech scheduled to connect it and remove any temporary wires. This work will be outside, and you don't need to be home.

You’re all set. We’ve buried the wire at your location. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We didn’t complete burying the wire as quickly as we hoped. We’re working to finish as soon as we can. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We'll be out soon to bury a wire at your location. If our technician has access to the wire outside, you won't need to be home.

We’ve started the process to bury the wire at your location. This may require:

Once we complete all steps, we'll bury your new wire.

Speed test history

Learn how to update your contact information.

Digital Phone AT&T Account Management Account & Profile Contact information - SMB

Find out how to reset your password or recover your ID.

Digital Phone AT&T Account Management Account & Profile Forgot ID or Password - SMB

Learn how to manage your account with myAT&amp;T.

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Find out how to manage your AT&amp;T service and return equipment.

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Get help with account and billing notifications.

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Read about Terms &amp; Conditions and early termination fees for Digital Phone service.

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Get help making changes to your Digital Phone service.

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Viewing, understanding, and questions about your bill.

Digital Phone AT&T Account Management Billing & usage Bill details - SMB

Learn about billing periods, charges, and how we calculate your bill.

Digital Phone AT&T Account Management Billing & usage Billing - SMB

Read about charges and fees for your Digital Phone service.

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Learn about adjustments and refunds to your bill.

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Learn how to make automatic payments on your Digital Phone account.

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Learn how to pay your bill and enroll in AutoPay.

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Find out how to pay your Digital Phone bill by mail.

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Learn about which payment methods we accept.

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Explore ways to pay or get notifications about your bill.

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Find out how to pay your Digital Phone bill.

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Learn about rewards for paperless billing, AutoPay, referring a friend.

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Explore local, long distance, and international calling plans.

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Get help managing your Digital Phone service and account.

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Learn about AT&amp;T accessibility services.

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Learn about making calls, directory assistance, and more.

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Get additional support viewing how-to videos.

Digital Phone - Voicemail, features & troubleshooting - How-to videos - SMB

Get help troubleshooting no dial tone, bad connections, and more.

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Learn to set up voicemail, check messages, and more.

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Get support for your Digital Phone service.

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Learn how to set up and manage your business digital phone. Get help with call blocking. Find out how to contact us.

Digital phone

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No, paperless billing is an optional benefit and is not a requirement when registering for AT&amp;T online account management. You may pay your bill online while continuing to receive a paper statement via regular mail. However, should you change your mind after you have registered, you may enroll in paperless billing at any time by:<br><ol><li>Sign in with your User ID and Password.<br></li><li>Select <strong>View profile</strong> found in the top navigation area near logout button.<br></li><li>Select <strong>Billing and Payment options</strong>.<br></li><li>Select <strong>Edit paperless billing</strong>.</li><li>Follow the online instructions.<br></li></ol>

Suppressing bill to pay online

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