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Pay or dispute your DIRECTV bill

Learn about DIRECTV billing.


ArticleDETAILED INFO

Billing information

Now that DIRECTV is part of the AT&T family, we’re setting up online payment and billing options. We’re working on several system integrations to ensure we deliver a quality online experience before making it available to our customers.

Enroll in automatic bill pay
It’s easy and convenient to pay your bill with Auto Bill Pay. When you use this service, your DIRECTV bill is automatically deducted from your checking account, credit card, or debit card on the same date every month. It’s safe, secure, and there’s no charge for Auto Bill Pay service.

To set up Auto Bill Pay, call 888.388.4249.

Payment issues and disputes
To file a dispute about a bill, visit billing.directv.com/ and provide the requested information. We’ll send an email confirmation with an incident number to the email address you provide. And we’ll respond to the issue within 10 business days.

You can also email us at commercialcustsat@directv.com with the following information:
  • Your name
  • Daytime phone number
  • DIRECTV account number (if you have a DIRECTV account)
  • Description of your issue 

You’ll receive an email confirmation with an incident number and a response to your issue within 10 business days.

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