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Call Waiting

Learn about Call Waiting.


About Call Waiting

Call Waiting is a calling feature that enables you to put one call on hold while you answer a second incoming call. You can then alternate between the two calls if you need.

To use Call Waiting, press and release the receiver button to answer an incoming call; press the receiver button again to return to the first call. If a third caller tries to reach you while you are using Call Waiting, the caller either hears a busy signal or is forwarded to your voice mail.

You can temporarily cancel the Call Waiting service by pressing *70 (or dialing 1170 from a rotary phone) immediately before you dial a phone number. The Call Waiting service is restored and available once you hang up.

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Community forums

Have questions about your Business Phone service? Explore our community forums for answers.