What to do if you forget your sign-in name.
We provide two ways to get your sign-in name if you forget it. See the two options below.
Option 1: I forgot my sign-in name BUT remember the answer to my secret question.
Your current sign-in name is emailed to you after successfully answering your security questions.
Note: If you forgot the email address that you registered with or answers to your secret questions, go to option 2.
Option 2: I forgot my sign-in name AND the answer to my secret question.
Contact us if you have forgotten your sign-in name, your email address (used for registration), and/or the answers to your security questions.