Cancelling auto enrollment

Learn when you can end enrollment in automatic payments.

About ending enrollment in automatic payments

Paperless billing and AutoPay are separate AT&T features that allow you to manage your bill.
  • Paperless billing enables you to view, manage and pay your bill online without receiving a paper bill in the mail.
  • AutoPay is a feature that deducts your bill payment automatically from your checking account or a credit card each month.
Our customers generally have different options for paying their bill, but there are circumstances that may require specific billing arrangements which may not allow you to end your enrollment in automatic payments. If you have further questions regarding your account, please contact us.
Last updated: January 8, 2024