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Buy online and pick up in store

Get free, in-store pick up when the items ordered online are available at your local store. We’ll let you know what to bring when you pick up your order.


Place wireless order and check in-store availability

You can get free in-store pick up within two hours.1

  1. Go to Shop smartphones and select a new device or accessory.
  2. Select Check in-store availability to make sure it’s available.
  3. Confirm or enter the ZIP Code for the location where you'd like to pick up the order.
  4. Choose your preferred location.
  5. Follow the prompts to check out and submit your order.
  6. We’ll send you an email or text when your order is ready.

More ordering info

Charges and cancellations

  • We’ll authorize your debit, credit, or gift card when you place your order online. The total due will be calculated and charged at the store. 
  • Orders not picked up within three days will be canceled. 

Who can pick up an order

  • For a brand new account - account owner
  • All other orders – account owner or an authorized user. If you want someone else to pick up your order, make them an authorized user first. 

What you need to bring to pick up an order

  • Bring proof of ID, such as a driver's license, passport, or government-issued ID.
  • If you only bought accessories, bring the credit card you used. 
  • Transferring from another carrier? Bring that account number.

See all important details