If you want to cancel for U.S. military deployment. Otherwise, follow the steps below to suspend service online.
- Go to Account & services.
- Select My wireless.
- Scroll and select the device you want to suspend > Manage device & features.
- Select Suspend device > Reason for suspension.
- If you select Stolen, we recommend selecting the option to Suspend and block device from the AT&T network from the pop-up window.
- Select Suspend and follow the prompts to suspend service on your device.
|Email address||Submit Military Cancel and/or Hold requests and copies of deployment orders to Business:|
- Include Military Cancellation or Military Restoral in the subject line.
- Documents over 2MB must be compressed in a ZIP file before being attached to the email.
- Note: Long Distance charges may apply
221 Venture Way
Lafayette, LA 70507 USA