You don't have to wait for answers. Use these resources to get help with device, equipment, or service issues.
You don't have to wait for answers. Use these resources to get help with device, equipment, or service issues.

DIRECTV support

Find out how to manage your DIRECTV account, get receiver and remote control guides, and more.

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On Screen Errors
Receivers and DVRs
Remote Control
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Fix an issue

On Screen Errors

Signal errors 771, 775 and other errors Learn what these errors mean and how to fix.

Receivers and DVRs

Setup or replace Get help setting up your DIRECTV Genie receiver and DVR.

Remote Control

Remote control not responding? Get help with programming and other remote control issues.

Helpful videos

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Community forums
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