DIRECTV support

Find out how to manage your DIRECTV account, get receiver and remote control guides, and more.

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On Screen Errors
Receivers and DVRs
Remote Control
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On Screen Errors

Signal errors 771, 775 and other errors Learn what these errors mean and how to fix.

Receivers and DVRs

Setup or replace Get help setting up your DIRECTV Genie receiver and DVR.

Remote Control

Remote control not responding? Get help with programming and other remote control issues.

Fix an issue

Try Troubleshoot & ResolveUse our diagnostic tool to fix equipment and service issues.

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