Find a store
Ver en español
Skip Navigation
Menu
Deals
Wireless
Internet
Accessories
TV
Prepaid
Business
Search
Support
My AT&T
Start of main content
Support
DSL
Troubleshooting & repair
Service
Support
DSL
Troubleshooting & repair
Service
Service
Check out our tools, video, and tips to troubleshoot slow, intermittent, or lost internet service.
moreHelpHeading
Troubleshoot your internet
Having trouble with your internet connection? Explore ways to fix it.
Go to solution
>
Common web error messages
Learn about common web errors and what to so if you see them.
Go to solution
>
Where's my tech?
Find out the status of your appointment.
Go to solution
>
Browse topics
Connections, browsing & security
At&t up icon
Advanced information
Apps & tools
Home network & Wi-Fi information
Security & safety
Web browsing & internet speeds
Trending solutions
At&t up icon
At&t down icon
Troubleshoot your internet
Internet speed FAQ
Check your internet speed
Find your Wi-Fi info
Restart your Wi-Fi gateway or modem
Installation & order status
At&t up icon
Discounted internet service
More setup info
Orders & feature information
Self-installation
Terms & Conditions
Trending solutions
At&t up icon
At&t down icon
Manage your install or repair appointment
Connect additional computers to your DSL Internet
Troubleshooting & repair
At&t up icon
Internet equipment
Service
Trending solutions
At&t up icon
At&t down icon
Check for internet outages
Restart your Wi-Fi gateway or modem
Understand your gateway status lights
Connections, browsing & security
At&t down icon
Installation & order status
At&t down icon
Troubleshooting & repair
At&t down icon