Repair

Learn about outages and repair options.

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Check your trouble ticket status
Learn how to check your trouble ticket status.
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Check the status of a repair ticket online
Check the status of your ticket.
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What to do if you don't have an Internet connection
Visit the AT&T eRepair website to check for maintenance in your area.
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How can I speed up my connection?
Learn how to speed up your connection when encountering slow surfing speeds.
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What to do if you don't have an Internet connection
There are several reasons you may experience problems connecting to the Internet. These tips will help you diagnose and resolve most connection issues.
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No Connection? Check Member ID and Password
Get help checking your Member ID and Password.
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How do I report a service problem or check the status of a repair?
How do I report a service problem or check the status of a repair?
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Am I able to check the status of an open outage ticket online?
Am I able to check the status of an open outage ticket online?
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Browse topics
Dedicated Internet & Data Transport
Installation & setup
Order status
Plans & features
Speed, Wi-Fi & troubleshooting
Dedicated Internet & Data Transport
Installation & setup
Order status
Plans & features
Speed, Wi-Fi & troubleshooting